Our policy regarding delivery and shipping of digital services and deliverables.
This Shipping Policy outlines the terms and conditions for the delivery and shipping of digital services and deliverables provided by omultra.in. By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.
In this Shipping Policy:
omultra.in primarily provides digital services. Most deliverables are provided digitally through email, cloud storage, or direct download links. Some services may include physical deliverables such as printed materials, which will be shipped to your address.
The delivery method for each service will be clearly specified in the service description and order confirmation.
Digital deliverables are typically provided within the timeframe specified in the service package or order confirmation. The delivery timeline begins after:
Digital deliverables are provided through one or more of the following methods:
Deliverables are provided in the formats specified in the service package. We ensure compatibility with standard software and platforms. It is the client's responsibility to ensure they have the necessary software to access and use the deliverables.
For services that include physical deliverables, the client must provide a complete and accurate shipping address at the time of order placement. We are not responsible for delivery failures due to incorrect or incomplete address information.
Physical deliverables are shipped using reliable courier services. The shipping method will be specified in the order confirmation and may include:
Shipping costs are calculated based on the weight, dimensions, and destination of the package. Shipping charges will be clearly communicated to the client before order confirmation. Shipping costs are non-refundable unless the order is canceled before shipment.
Physical deliverables are typically shipped within 3-5 business days after:
The delivery timeline provided is an estimate and may vary depending on courier service delays, weather conditions, or other unforeseen circumstances.
A tracking number will be provided via email once the package is shipped. Clients can use this tracking number to monitor the delivery status of their package.
While we strive to meet all delivery timelines, delays may occur due to:
In case of delays, we will notify the client as soon as possible and provide an updated delivery timeline. We are not liable for damages or losses resulting from delivery delays beyond our control.
If a digital deliverable fails to reach you due to email issues, link expiration, or technical problems, please contact us immediately at support@omultra.in. We will resend the deliverable through an alternative method.
If a physical package fails to arrive within the estimated delivery timeline, please:
We will work with the courier service to locate the package or arrange for a replacement shipment.
If you receive a damaged or defective deliverable, please contact us within 7 days of receipt with photographic evidence. We will provide a replacement or refund as per our Refund Policy.
The client is responsible for:
For international orders, the client is responsible for:
We are not responsible for packages held by customs or delays caused by customs clearance. International shipping timelines are estimates and may vary significantly.
We reserve the right to modify this Shipping Policy at any time. We will notify you of any changes by posting the new Shipping Policy on this page and updating the "Last Updated" date at the bottom of this page.
Your continued use of our services after any such changes constitutes your acceptance of the new Shipping Policy.
If you have any questions about this Shipping Policy, please contact us at:
Email: support@omultra.in
Phone: +91-8448161171
Address: Noida, Uttar Pradesh, India (Near Sec-59 Metro Station)
Legal Owner: RAVI SHANDILYA (Proprietor, OMULTRA SOLUTIONS)
This website is owned and operated by RAVI SHANDILYA under the proprietorship firm OMULTRA SOLUTIONS, registered in India.
